Welcome to Morganmai Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our elegant women’s fashion collection, including cardigans, dresses, shirts, t-shirts, and blouses.

1. Acceptance of Terms

By accessing and using morganmaistore.com, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws. If you disagree with any part, please refrain from using our website.

2. Website Use

2.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases. By placing an order, you confirm you have legal capacity to enter into binding contracts.

2.2 Account Responsibility

If you create an account, you’re responsible for maintaining confidentiality and all activities under your account. Notify us immediately of any unauthorized use.

2.3 Prohibited Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users’ enjoyment of the site
  • Upload malicious content or viruses

3. Products and Services

3.1 Product Descriptions

We strive for accurate product descriptions, colors, and sizing information. However, slight variations may occur due to monitor settings. If you receive an item significantly different from its description, please contact us within 15 days.

3.2 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Pricing

Prices are in GBP (£) and inclusive of VAT where applicable. We reserve the right to adjust prices due to market conditions, though this won’t affect confirmed orders.

4. Orders and Payments

4.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation email. All orders are subject to verification and availability checks.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You confirm the payment method used is yours or you have authorization to use it.

4.3 Order Processing

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.

5. Shipping and Delivery

5.1 Shipping Options

We offer:

  • Standard Shipping (£12.95): via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: via EMS for orders over £50, delivered in 15-25 business days after dispatch

5.2 Delivery Areas

We currently cannot ship to some Asian countries and remote regions. Available destinations are confirmed at checkout.

5.3 Delivery Issues

If your package appears damaged upon delivery, refuse it or note the damage with the carrier. For missing packages, contact us within 30 days of expected delivery.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for unworn, unwashed items in original condition with tags attached and packaging included. Intimate apparel cannot be returned for hygiene reasons.

6.2 Return Process

To initiate a return:

  1. Contact us at [email protected] within 15 days
  2. Complete our Return/Exchange Request Form
  3. Wait for approval (within 2 business days)
  4. Ship your return using the provided label (customer pays return shipping)

6.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping costs are non-refundable.

7. Intellectual Property

All content on our website (logos, text, graphics, images) is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Limitation of Liability

Morganmai Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to these Terms shall not exceed the purchase price of the product in question.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use constitutes acceptance of the modified Terms.

12. Contact Us

For questions about these Terms or our services:

Morganmai Store
41 Riverside Dr, Dundee, GB DD5W 7XR
Email: [email protected]